Lokaso Terms & Conditions

GENERAL PROVISIONS

These Terms and Conditions (“Terms”) govern the use of the online platform Locagrapher.com (also “Platform”). These Terms apply both to clients (also “Users”) and to photographers. There is an additional document (“Terms and Conditions for Photographers”) that needs to be agreed by the Photographer before the photo shoot.

Your access and use of the Platform constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Lokaso.in. If you do not agree to these Terms, you may not access or use the Platform.

– “User” means client who is interested in photo session

– “Photographer” means independent provider of photography services

www.lokaso.in is an online platform where Users plan and arrange photo sessions with Photographers. Photographers offer their photography services as Bronze, Silver or Gold packages which can be booked by the Users.

Lokaso.in does not provide any photography services. Photography services are provided by Photographers, who are not employees of Lokaso.in. Lokaso.in acts solely as a Platform that offers the Photographer the possibility to use this online platform to market his/her services. The contract for photography services is formed between the Photographer and the User.

Photographer declares that he/she holds all the permissions and authorisations necessary to provide photography services (if such permissions and authorisations are required by the applicable law), alternatively Photographer declares, that he/she is legally allowed to provide photography services on occasional basis (not as a businessperson) if this is allowed by the applicable law.

The non-binding booking and inquiry is made by sending the “booking form” on the profile of Photographer. All other details regarding the photo shoot are then arranged and specified via emails. User is invited to pay via payment gateway after all the details of the photo shoot are cleared. The binding booking is made after receiving the payment from User.

Lokaso.in will take over the payment (paid via payment gateway) for the photo shoot on behalf of the Photographer. Localgrapher.com keeps previously agreed commission fee from the price paid by User after Localgrapher.com receives photos from the Photographer. The rest of the amount is transferred (payout) to photographer’s PayPal account. Localgrapher.com is not responsible for and will not reimburse any additional fees charged to Photographer by PayPal for receiving such payment.

Photographer will provide Lokaso.in with his/her business name, business ID, business address, and VAT number (if he/she has one). Lokaso photographer will issue invoice for using the platform to the Photographer after the photo shoot and the Bill that will be delivered to the Photographer and to the User. Invoice for providing photography service will be issued to the User by the Photographer.

The agreed payout amount of photographers who fall under categories listed below will be reduced of the applicable VAT.

We do not guarantee that photographer that you select for the initiate non-binding booking will be available for your date/time/location of your photo shoot. In such case we will suggest you another Photographer but you are not obliged in any way to book this newly suggested Photographer.

Please note that additional travel fee may apply if you want the photo shoot to happen outside of the city centre (we will always give notice in advance about this). Additional travel fee is also applicable to some locations from our list of destinations. The User is always informed about such travel fee before booking the photographer.

CANCELLATION POLICY

In case you will not be able to attend the photo shoot please contact us as soon as possible and we will do our best to rearrange the date of photo shoot however we cannot guarantee that Photographer would be free on other date/time.

If photo shoot is cancelled due to Photographer’s fault, we will fully refund you. Please note that we will always try to do our best to reschedule your photo shoot so there will be no need for cancellation fees.

Notification of cancellation from the User:

– More than three days before the scheduled photo shoot: 20% administration fee.

– Less than three days before the scheduled photo shoot: 50% cancellation fee.

– Day before the photo shoot and less: no refund.

Lokaso.in is not responsible for and will not reimburse any additional fees charged to the client by his/her bank/card provider for receiving above specified refund.

PAYMENT POLICY

Lokaso.in shows prices in INR (Indian Rupee).

We do not have any control over the foreign exchange rates set by banks and bear no responsibility for the foreign exchange conversion rates used by the payment gateway.

DELIVERY OF PHOTOS

We will deliver your photos via personalised, online drive gallery. The link to this gallery will be send to you via email that you submitted to the booking form. Photographer makes the final selection of the photos (number of photos specified in the selected package). We will deliver your photos no later than 4 business days (according to Indian calendar) after your photo shoot. RAW files are never delivered to the client.

If there are more great photos than number specified in the package that you purchased, then we’ll deliver preview watermarked gallery with all the good photos to the User. User then makes his/her selection of photos specified in the package. The User can select more photos than specified in the package. Each additional photo costs INR 500/-. The user will pay for additional photos once he/she finalizes the selection. Complete selection of photos is then delivered to the client no later than within 2 business days (according to Indian calendar).

COPYRIGHT

User has the rights to use all delivered photos for personal and non-commercial use only. User could e.g. print the photos, share with friends etc. Photographer retains copyright for the photos. We will never sublicense your photos. We reserve the right to use the photos for promotional purposes on Lokaso.in, photographers social media profiles, printed materials etc. Photographer could use the photos in the same way as Lokaso.in does. User could inform us anytime that he or she does not agree with such usage and we would never use the photos in such way.

COMPLAINTS POLICY

By booking the service you agree that you are familiar with the style of your chosen Photographer and you agree to receive photos in such style and quality. In case of any problem with the photo shoot please contact Lokaso.in immediately so we could handle the complaint as soon as possible. We will do our best to solve the issue.

We have no control over vis maior, extraordinary circumstances and weather conditions. Photo shoots could take place in any weather conditions since our Photographers are professionals and could suggest locations where it is possible to shoot in the rain etc. Sometimes rainy photo shoots are even more original, extraordinary and interesting than traditional “sunny days” photo shoots. However we will try to rearrange (with no guarantee) day and time of the photo shoot if there is bad forecast for the day of the photo shoot. Payment is not refundable because of the bad weather.

PRIVACY POLICY

It is our highest priority to protect all the data provided by Users to Lokaso.in. We would never licence or sub-licence any data collected from customers with regards to usage of Lokaso.in. By submitting booking form you agree that we will collect your personal data such as name, email, telephone number and other data that you submit to us. Such data will be used solely in connection with handling of your booking, photo shoot and delivery of the photos.

Personal data collected from you will be collected for indefinite period of time. You are entitled to revoke your consent with usage and collecting of your data at any time. In such case we will remove your data from the database immediately.

MONEY BACK GUARANTEE

We believe in our service and quality of our photos so much that we decided to offer a 100% money back satisfaction guarantee for your photo shoot.

If you don’t like your previews in the watermarked gallery you can contact us within 7 days after the delivery of this preview gallery and claim your money back. This can be only done before the delivery of your selection of un-watermarked photos. You can’t claim money back guarantee once your selection of photos is delivered.

If there’s no preview gallery and there’s delivery of the number of photos specified in the purchased package only, you can claim your money back within the 7 days period after delivery of these photos to you.

In both cases, your full refund will be processed within 5 days. This money back guarantee is applicable to all the inquiries that we’ve received starting from 16th April 2017. Money back guarantee applies to consumer photo sessions only and it applies to our standard packages only (Bronze, Silver and Gold package as specified here: https://www.localgrapher.com/pricing/). This money back guarantee is not applicable to B2B contracts.

GOVERNING LAW

These Terms and conditions and the provision of Lokaso.in services shall be governed by the law of the Indian Republic. Any dispute arising out of these Terms and conditions and our services shall exclusively be submitted to the competent Indian courts.

These terms apply to all bookings starting from 10th February 2019.